Privacy & Cookie Policy

By pod_admin on February 21st, 2024

Privacy and Cookie Policy for D&L Fixings

Last updated: 5 August 2024

1. Introduction

D&L Fixings (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Who We Are

D&L Fixings is a company registered in the United Kingdom.

  • Address: Unit 20b, Burnet Road, Norwich, Norfolk, NR3 2BS
  • Phone: 01603 414674
  • Email: sales@dandlfixings.co.uk

We are the data controller responsible for your personal data.

3. Information We Collect

We may collect the following types of personal data:

  • Identity Data: first name, last name, username or similar identifier
  • Contact Data: billing address, delivery address, email address, telephone number
  • Financial Data: payment card details (processed securely through our payment provider)
  • Transaction Data: details about payments and products you have purchased
  • Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: information about how you use our website and products

4. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage your account and provide customer service
  • To improve our website, products, and services
  • To send you marketing communications (if you have opted in)
  • To comply with legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • Consent (for marketing communications)

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Erase your personal data
  • Restrict processing of your personal data
  • Object to processing of your personal data
  • Data portability

To exercise these rights, please contact us using the details provided in Section 2.

8. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device that help us analyze website traffic and customize our site content.

We use the following types of cookies:

  • Strictly Necessary Cookies: Essential for the website to function properly
  • Analytical/Performance Cookies: To analyze how visitors use our website
  • Functionality Cookies: To remember your preferences
  • Targeting Cookies: To deliver relevant advertisements

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

9. Third-Party Links

Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.

10. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

11. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy and Cookie Policy, please contact us at:

D&L Fixings
Unit 20b, Burnet Road, Norwich, Norfolk, NR3 2BS
Phone: 01603 414674
Email: sales@dandlfixings.co.uk

Written by

pod_admin